Privacy Policy

Version 1.0

Last updated: 02-11-2023

Introduction

Welcome to Float Note! We are an advanced to-do list application designed to boost your productivity and focus, making task management seamless and enjoyable. Our core functionalities include a persistent app window, integrated pomodoro timer, automated task duration logging, a 'focus mode' that keeps your most important task(s) in sight while minimizing distractions, advanced search functionalities, and system creation within a workshop section. Additionally, we offer interactive features like friend lists, shared pomodoro timer sessions, chat rooms, life-planning courses, and a gamified experience to encourage productivity hacks.

At Float Note, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our service and tells you about your privacy rights and how the law protects you.

By using Float Note, you agree to the collection and use of information in accordance with this policy. Any terms used in this Privacy Policy have the same meanings as in our Terms of Service.

Information Collection and Use

The essence of Float Note is to provide a platform that enhances productivity and facilitates meaningful interactions around task management. In order to deliver and continually improve upon this service, we need to collect and use certain pieces of information from our users. Below are the details regarding the types of information we collect, the methods of collection, and the purposes for which they are used.

Types of Information Collected:

1. Personal Identification Information: This includes your name and email address, which are essential for creating and managing your Float Note account.
2. Contact Information: In case we need to get in touch regarding your account or our services.
3. User-Generated Content: This encompasses the task lists, shared pomodoro timer sessions, chat messages, course progress, and any other content you create or share while using Float Note.
4. Payment Information: Necessary for processing in-app purchases for premium features.
5. Usage Data and Analytics: This includes data on how you interact with our app, which helps us improve Float Note and provide a better user experience.

Methods of Information Collection:

1. Account Registration: When you create a Float Note account, we collect your name and email address.
2. Usage of the App: Information is collected automatically as you use Float Note, such as your interactions with various features and content.
3. Customer Support Interactions: When you reach out for support or provide feedback.
4. In-app Purchases: When you make purchases within the app.
5. User Feedback and Reviews: When you provide feedback or write reviews on our services.

Purposes of Information Usage:

1. Account Creation and Management: To provide you with an account on Float Note and ensure you can manage your tasks and preferences.
2. Service Provision and Improvement: To provide, maintain, and improve Float Note, ensuring it meets your needs and expectations.
3. Personalization: To personalize your experience based on your preferences and interactions.
4. Communication: To communicate with you regarding updates, promotions, and support.
5. Troubleshooting and Resolving Issues: To address any technical issues and provide a smooth user experience.

Log Data

In an effort to troubleshoot potential issues and optimize the performance of Float Note, certain data is automatically collected when you use the app. This log data may include information such as your device’s Internet Protocol (IP) address, device name, operating system version, the configuration of the app when utilizing Float Note, the time and date of your use of the Service, and other statistics.

1. Device Information: We collect information about the device you use to access Float Note, including the hardware model, operating system, and version to help optimize the app for your device.
2. Usage Data: We collect data on how you interact with Float Note, such as the features you use and the time spent on different sections, to understand user behavior and improve the app.
3. Crash Reports: When an error occurs within the app, we collect data to understand the issue and work towards preventing future occurrences.
4. Session Data: We collect data on your sessions within Float Note to understand user engagement and improve the overall user experience.

The log data collected is solely used to improve the functionality and user experience of Float Note and is not shared with any third parties for marketing or advertising purposes.

Cookies

Cookies are small files placed on your device that enable us to recognize your device across different services and sessions. Here's how we use cookies in Float Note:

1. Session Cookies: These are essential for authentication and navigation. They enable you to log in and navigate through Float Note's features securely.
2. Persistent Cookies: These cookies remember your preferences within Float Note, such as your settings and preferences, to enhance your user experience across sessions.
3. Third-Party Cookies: These cookies are set by other websites or services integrated with Float Note. For instance, third-party analytics cookies help us understand how users interact with Float Note to improve our service.
4. Advertising Cookies: These cookies are used to display relevant advertisements within Float Note. They track your online activity to help advertisers deliver more relevant advertising.
5. Security Cookies: These cookies help ensure the security of Float Note by protecting against fraudulent logins and other security threats.

You have the option to accept or decline cookies. However, declining cookies may result in some features of Float Note not functioning as intended.

Service Providers

We employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform service-related services or to assist us in analyzing how our Service is used. These third-parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Below are the primary Service Providers we work with:

1. Firebase: We use Firebase for authentication, database management, and analytics. Firebase may collect and store information such as user login data and interactions within Float Note for the purpose of providing these essential services.
2. Stripe: For processing in-app purchases, we utilize Stripe. Stripe handles your payment information securely. We do not store or have access to your payment card details.
3. Google Analytics: We use Google Analytics to understand how users interact with Float Note, which helps us improve the user experience. Google Analytics may collect data on how you use Float Note, such as the features you interact with and the time spent on different sections.
4. HubSpot: HubSpot is employed for marketing, customer service, and CRM. It helps us manage user relationships and communications, including email communications, customer support, and feedback collection.
5. Mailchimp: Utilized for email marketing campaigns and communication with users.

Each of these Service Providers adheres to their own Privacy Policies, which we recommend reviewing for more detailed information on their privacy practices.

Data Security

We have implemented a variety of measures to ensure that your information is processed securely. Below are the key components of our data security infrastructure:

Encryption:

1. Transmission: All data transmitted between your device and Float Note's servers is secured using SSL/TLS encryption.
2. At Rest: Data stored within Float Note, including on our Firebase Firestore database, is encrypted at rest to provide an additional layer of security.
3. Local Encryption: We use encrypt data locally on your device, ensuring that your data remains secure even when stored locally.

Firebase Security:

1. Authentication: Firebase Authentication is used to securely manage user identities and ensure that only authorized individuals have access to certain data.
2. Database Security: Firebase Firestore has robust security rules to ensure that data is accessed and modified by authorized users only.
3. Hosting: Firebase Hosting provides a secure hosting environment for Float Note, ensuring that the infrastructure is protected against common threats.
4. Analytics and Crash Reporting: Firebase Analytics and Crash Reporting help us identify and fix issues quickly while maintaining a high level of data security.

Flutter Security:

Our development framework, Flutter, has a strong emphasis on security, ensuring that the app code and dependencies are secure.

Regular Security Audits:

We conduct regular security audits to identify and fix potential vulnerabilities, ensuring that Float Note continues to be a secure platform for managing your tasks.

Access Controls and Authentication:

Access to sensitive data within Float Note is strictly controlled, with strong authentication measures in place to prevent unauthorized access.

International Data Transfers

Float Note operates globally, which may involve transferring your personal data to countries other than the country in which you reside. Here are the specifics regarding international data transfers:

Legal Frameworks:

1. General Data Protection Regulation (GDPR): We comply with the GDPR when transferring personal data of individuals located in the European Economic Area (EEA) to countries outside of the EEA.
2. Standard Contractual Clauses: In the absence of an adequacy decision, we rely on recognized legal frameworks such as Standard Contractual Clauses to ensure a similar level of data protection when transferring data internationally.

Data Transfer Mechanisms:

Your personal data may be transferred to and processed in countries where our third-party service providers (like Firebase and HubSpot) have their servers. These countries may have different data protection laws, but we ensure that our service providers comply with applicable legal requirements for data transfers.

User Consent:

By using Float Note, you consent to the transfer of your personal data to countries outside your country of residence for processing in accordance with this Privacy Policy.

Data Transfer Safeguards:

We take measures to ensure that any international transfers of personal data provide for an adequate level of data protection, including through the use of contractual safeguards.

Data Retention

Float Note retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, or as required by law. Below are the specifics regarding data retention and deletion:

1. Retention Period: Your personal data is retained for the duration of your user account. This includes your account information, user-generated content, and other data associated with your use of Float Note.
2. Deletion: You have the option to delete your Float Note account at any time. Upon account deletion, all your personal data associated with your account will be deleted, except as required to comply with legal obligations, resolve disputes, or enforce our agreements.
3. Archiving: Some information may be retained in our archives for legal, accounting, or other legitimate purposes, in accordance with applicable laws.
4. Automated Task Duration Logging and Archive: Data from automated task duration logging and the archive feature is retained as long as your account is active or as needed to provide you with the services of Float Note.
5. Anonymization: In some instances, we may choose to anonymize your data rather than deleting it, for statistical use, for instance, where such information would not identify you personally.
6. Legal Obligations: We may retain data to comply with legal obligations, resolve disputes, enforce our agreements, and protect the rights and safety of Float Note and its users.

User Rights

As a user of Float Note, you have certain rights concerning your personal data. These rights are in accordance with data protection laws and may vary depending on the jurisdiction in which you reside. Here are the principal rights you have:

1. Access: You have the right to access the personal data we hold about you, to check its accuracy, and to verify its lawful use.
2. Rectification: If the personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected or completed.
3. Erasure: Under certain circumstances, you have the right to request the deletion of your personal data from our systems.
4. Restriction of Processing: You have the right to request the restriction of processing of your personal data under certain conditions.
5. Data Portability: You have the right to request the transfer of your personal data to another service provider, where technically feasible.
6. Objection: You have the right to object to the processing of your personal data for direct marketing purposes or other reasons.
7. Withdraw Consent: Where processing of personal data is based on your consent, you have the right to withdraw this consent at any time.
8. Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe the processing of your personal data infringes on data protection laws.
9. Automated Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
10. Notification of Data Breaches: We will notify you of any data breaches affecting your personal data, in accordance with legal requirements.

To exercise any of these rights, or if you have any questions regarding your rights, you can contact us at support@floatnote.com.

Jurisdiction and Governing Law

Float Note is operated by De App Specialist, based in Eindhoven, Netherlands. This Privacy Policy, along with our Terms of Service, and any other legal agreements, are governed by the laws of the Netherlands, without regard to its conflict of laws principles. Any claims or disputes arising out of or in connection with the Privacy Policy, Terms of Service, or use of Float Note shall be subject to the exclusive jurisdiction of the competent courts located in Eindhoven, Netherlands.

In the context of international data transfers, Float Note complies with applicable data protection laws, including the GDPR for users in the European Economic Area.

Changes to the Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, service offerings, or legal or regulatory requirements. Here are the key points regarding such updates:

1. Notification: We will notify you of any significant changes to this Privacy Policy through in-app notifications or email, depending on your notification preferences.
2. Review: Whenever the Privacy Policy is updated, the new policy will be available within the app and on our website. We encourage you to review the Privacy Policy periodically to stay informed about our data practices.
3. Effective Date: The updated Privacy Policy will specify the effective date of the changes, giving you an understanding of when the new practices come into effect.
4. Consent: Your continued use of Float Note following the notification of a updated Privacy Policy will constitute your acknowledgment and consent to abide by the updated policy.
5. Previous Versions: We will archive and make available previous versions of our Privacy Policy for review, upon request.

If you have any questions or concerns about the changes to our Privacy Policy, you can contact us at support@floatnote.com.

GDPR Representative and Data Protection Officer

Given the size and structure of our company, the founder, Brian Benjamin Manuputty, assumes the role of the GDPR Representative and Data Protection Officer (DPO) for Float Note. The responsibilities of the GDPR Representative/DPO include ensuring that Float Note complies with its legal obligations under the GDPR, overseeing data protection procedures, and serving as the point of contact between Float Note and the Supervisory Authorities. You may contact our GDPR Representative/DPO for any inquiries or issues related to data protection at:

• Email: brian@floatnote.com
• Phone: +31612237832
• Address: Kastanjelaan 1-22, Eindhoven, Noord-Brabant